What does a free check cost me?
Nothing. You see your score and areas on screen before we ask for anything. To receive your tailored PDF report, we ask for your name, business and email.
What is in the PDF report?
Your score, your four area scores, an area-by-area view, your top three opportunities with what to do first, a 30-day starter plan and what a deeper review would measure. It is built from your answers, so no two reports are the same.
Who will I work with?
Every engagement is led and overseen by Malay Panchal, who has managed retail pharmacies and medical clinics for more than 20 years, 10 of them as an owner-operator. Analysts and specialists in operations, finance and marketing join as each mandate requires.
Is the check an audit or a benchmark?
No. It is a self-assessment based on your own answers. It points to areas worth a closer look; a paid review measures them with your actual data.
I run a clinic, not a pharmacy. Does this apply?
Yes. Both checks have an edition for medical, allied health, dental and optometry practices. The Pharmacy Profit & Risk Review is pharmacy-specific; clinics get a Practice Operations Review built on the same approach.
Do you implement the plan, or just write it?
Both. Your plan is yours to use with your own team. If you want our team to help carry it out, implementation support is scoped in a separate written proposal.
Do you use AI?
Only where it clearly helps, for example automating a repetitive workflow. Every recommendation starts with your business problem, not a tool.
How are reviews priced?
Each review has a fixed scope and fee, set out in a written proposal before any work begins.